Access 2 Health makes it easier for current and prospective patients to find a primary care provider and set up an appointment. Patients make a single phone call and are able to schedule an appointment at any Mercy Clinics primary care location, find a provider close to them, or receive professional advice from a registered nurse.
When callers dial the Access 2 Health phone number – (515) 2HEALTH (243-2584) – the phone is answered by a scheduler who helps patients locate a primary care provider close to their home, work or school. The scheduler can check providers’ appointment availability and schedule the appointments during the same call, saving patients the time and effort of having to make a separate call. In addition, current patients can utilize the service to schedule appointments with their preferred providers outside of regular office hours. Current or new patients can also utilize the service to obtain free, expert health information from a Mercy registered nurse.
AVAILABLE EXTENDED HOURS FOR YOUR CONVENIENCE!
Monday-Friday: 8 a.m. to 8 p.m.
Saturday-Sunday: 8 a.m. to 4 p.m.