Medical Records

Mercy Des Moines offers two primary ways to get your medical records:

1. Patient Portal: Access your records using a secure portal called My OneCare.

2. For hospital records, call Medical Records Dept. 515-247-4147 or fill out this form and fax it back.  For clinic records, visit your clinic.


Access your health information any time via these portals

Do not use these tools for urgent medical help. In an emergency, call 911 or your doctor's office.


Portal My One Care 

LOGIN HERE   -- My OneCare is a free, secure electronic tool that gives you access to your hospital or clinic records at any time. You can also access the information of your child or another loved one by registering as that person's proxy.  You must register for proxy access in person at your clinic or hospital.

Portal My Cancer Care 

LOGIN HERE  -- The CHI My CancerCare patient portal gives you online access to your radiation oncology medical records. With this access, you can request appointments, prescription refills, review clinical Visit summaries and lab results.
  Login Help: 888-670-9775 | support@followmyhealth.com | FAQ


Other Portals:   Iowa Heart Center | Iowa Diabetes & Endocrinology Center

(515) 247-3121
1111 6th Avenue
Des Moines, Iowa 50314

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