About Mercy

Mercy Fact Sheet

FACT SHEET Fiscal Year 2014

  • Mercy Medical Center – Des Moines is an 802-bed not-for-profit Catholic hospital situated on two campuses – Central Campus and Mercy Medical Center – West Lakes.
  • Founded by the Sisters of Mercy in 1893, Mercy is the longest continually operating hospital in Des Moines. 
  • With more than 7,000 staff members and a medical staff of about 1,200 physicians and allied health professionals, Mercy is one of the state’s largest employers and one of the Midwest’s largest referral centers.
  • Mercy’s areas of excellence include cancer services, heart and vascular services, neurology and neurosurgery, emergency medicine, orthopedics and rehabilitation, gastroenterology, diabetes and endocrinology, medical imaging, mother-baby services, pediatrics, weight loss and nutrition services, general surgery and a wide array of other specialty and outpatient services.
  • Mercy is accredited by The Joint Commission – a seal of approval indicating Mercy meets strict performance standards, provides high quality patient care and demonstrates accountability in the rapidly changing field of health care.
  • Mercy is a member of Catholic Health Initiatives (CHI), headquartered in Englewood, Colo., and is also a member of Mercy Health Network – an integrated system of hospitals and health care facilities created through a partnership between Catholic Health Initiatives and CHE-Trinity, headquartered in Livonia, Mich.
  • Fourteen of Iowa’s community hospitals – from Bloomfield and Webster City to Centerville – have chosen to affiliate with Mercy Medical Center – Des Moines. Through contracted relationships, Mercy provides management and support services to these federally-designated Critical Access Hospitals. These hospitals work together to share best practices and process improvements, and to improve quality and service while lowering the cost of care.
  • Mercy Clinics provide a full range of outpatient health care services at six urgent care clinics and more than 50 family practice and specialty clinics located throughout Central Iowa. As the largest physician group practice in Iowa, Mercy Clinics has approximately 600 employed physicians and mid-level providers.
  • In addition to operating the state’s largest medical center, Mercy has several additional ministries including: Bishop Drumm Retirement Center, Mercy Park Apartments, Mercy Hospice, House of Mercy, Mercy Auxiliary of Central Iowa, Mercy Clinics, Mercy ACO, Home Health Services, Mercy College of Health Sciences, Mercy Foundation, Mercy Medical Center – Centerville and the YMCA Healthy Living Center in Clive. 

Select awards and accomplishments in Fiscal Year 2014

Mercy received many accolades for quality care and excellence, both locally and on a national level. A few examples include: 

Consumers Rate Mercy Best Hospital

For the 15th year in a row, consumers in the Des Moines area voted Mercy – Des Moines the best hospital in terms of overall quality and reputation. As a result, The National Research Corporation (NRC) awarded Mercy its prestigious 2013/2014 Consumer Choice Award.

National Recognition for Quality and Safety 

For the third consecutive year, Mercy Medical Center – Des Moines was nationally recognized for delivering outstanding care in the category of medical excellence, according to a 2014 study by CareChex®, a rating service of COMPARION®, a national independent health care data organization.
CareChex® recognized Mercy as #1 in our market for Overall Medical Care, an honor that places our organization in front of the local competition. In addition to Overall Medical Care, Mercy was recognized in the Medical Excellence category in the following areas: 

Ranked #1 in our market, #1 in the state and top 100 in the nation for:

  • Gastrointestinal Hemorrhage        
  • Heart Failure Care
  • Pneumonia Care                        
  • Stroke Care 

Ranked #1 in our market, top 10% in the state and top 10% in the nation for:

  • Pulmonary Care

Ranked #1 in our market and top 10% in the state for:

  • Hip Fracture Repair 

CareChex® also recognized Mercy in the category of Patient Safety. The following areas were recognized as #1 in our market, #1 in the state and in the top 100 in the nation in this category:

  • Coronary Bypass Surgery          
  • Gall Bladder Removal
  • Gastrointestinal Hemorrhage      
  • Heart Failure treatment
  • Pneumonia Care                      
  • Stroke Care
  • Women’s Health

Named Best Regional Hospital by “U.S. News & World Report”

For two years in a row, Mercy has been ranked as a U.S. News & World Report Best Regional Hospital in Iowa. Mercy was named a Best Regional Hospital in the Des Moines metro area and central Iowa region. Mercy is ranked second in the state based on high performance in the specialties of cancer, gastroenterology and GI surgery, gynecology, nephrology, orthopedics, and pulmonology.

Mercy Receives New Designation for Cardiac Procedures

Wellmark® Blue Cross® and Blue Shield® has named Mercy as one of the first hospitals in the nation to receive a Blue Distinction Center Plus (+) designation in the area of cardiac care, as part of the Blue Distinction Centers for Specialty Care® program. Blue Distinction Centers are hospitals shown to deliver quality specialty care based on objective, transparent measures for patient safety and health outcomes that were developed with input from the medical community.

For more information, please send an email to Mercy Public Relations.

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