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About Mercy

Awards and Honors

2013

  • For the 14th year in a row, consumers in the Des Moines area voted Mercy Medical Center – Des Moines the best hospital in terms of overall quality and reputation. As a result, The National Research Corporation (NRC) awarded Mercy its prestigious 2012/2013 Consumer Choice Award.
  • Mercy was nationally recognized for delivering outstanding care in the categories of medical excellence and patient safety by CareChex®, a rating service of Comparion®, a national independent health care data organization (formerly known as The Delta Group).  Mercy was recognized as #1 in our market for Overall Medical Care, and in the following specific care areas: gastrointestinal hemorrhage, heart care failure, pneumonia care, stroke care, pulmonary care, hip fracture repair, major bowel procedures and neurological care. Additionally, Mercy was recognized in the Patient Safety category for being #1 in our market, #1 in our state and in the top 100 in the nation in the following areas: coronary bypass surgery, gall bladder removal, gastrointestinal hemorrhage, heart failure treatment, pneumonia care, stroke care and women’s health.
  • Mercy Clinics was among 30 clinics nation-wide recognized by the Robert Wood Johnson Foundation as a “National Model of Innovative Primary Care.”
  • Mercy Medical Center – Des Moines was named one of the nation’s 50 Top Cardiovascular Hospitals for 2013 by Truven Health Analytics.
  • The Mercy Transplant Services team was awarded the Department of Health and Human Services (HHS) Medal of Honor Award at the Gold Medal level. Mercy is one of only 22 hospitals across the country selected to receive this award.
  • Mercy Cancer Center was awarded a three-year commendation from the American College of Surgeons Commission on Cancer (CoC), making it the longest continually-accredited cancer center in Des Moines.
  • Mercy Emergency Department pharmacists were honored at the Iowa Healthcare Collaborative (IHC) Annual Conference on Patient Safety with an award for Innovation in the Overall Conference Award for Patient Safety.

2012

  • Mercy Medical Center – Des Moines’ Bariatric Surgery Center was re-designated as an OptumHealth℠ Bariatric Center of Excellence (COE). To receive this recognition, programs must be designated as an American Society for Metabolic and Bariatric Surgery Center of Excellence. Patients of programs designated OptumHealth℠ Bariatric COEs benefit from safer bariatric surgical care, lower complication rates, highly experienced minimally-invasive surgeons and top quality facilities and technology.
  • The Mercy Brain & Spine Center was named a Blue Distinction Center for Spine Surgery℠ by Wellmark Blue Cross and Blue Shield for demonstrating excellent overall quality of care and patient results in spine surgery. Blue Distinction® is a national designation awarded by Blue Cross and Blue Shield companies to medical facilities that have demonstrated expertise in delivering quality health care in specific areas.
  • Mercy Medical Center – Des Moines received certification of its Cardiac and Pulmonary Rehab program by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). Mercy was recognized for its commitment to improving quality of live for our patients by enhancing standards of care.  Certified AACVPR programs are cognized as leaders in the field of cardiovascular and pulmonary rehabilitation because they offer the most advanced practices available.
  • Iowa Heart Center’s Nuclear Department was reaccredited for three years by the Intersocietal Commission for the Accreditation of Nuclear Laboratories (ICANL). In addition, the Echo Department was reaccredited for three years by the Intersocietal Commission for the Accreditation of Echocardiography Laboratories (ICAEL). The Intersocietal Commission for the Accreditation of CT Laboratories (ICACTL) reaccredited the CT Department at Iowa Heart Center for an additional three years as well.
  • Mercy Medical Center’s Transplant Services department is the only transplant center in Iowa to receive a Gold Award Medal of Honor from the U.S. Department of Health and Human Services Health Resources and Services Administration (HRSA). This award signifies the many patient lives saved as a result of level of the high level of quality of care provided at Mercy’s transplant center.
  • The Delta Group, a national independent health care data organization, found Mercy Medical Center – Des Moines to be one of the highest quality hospitals in the nation for a second year in a row. The Delta Group’s analysis of three years of Medicare data showed Mercy to be 31st in the nation – or in the top one percent of hospitals – for overall quality. In addition, Mercy Medical Center earned a CareChex® 2012 Quality Award for being ranked first in the State of Iowa for Medical Excellence in Pulmonary Care, Heart Failure Treatment and Pneumonia Care. CareChex® is a medical quality rating service of The Delta Group – the nation’s largest privately-held health care information service company.
  • According to a report by The Advisory Group, Mercy was awarded five star rankings in hospital quality ratings within the following categories: bowel obstruction, gastrointestinal bleed, gastrointestinal surgeries and procedures, heart failure, maternity care, pneumonia, pulmonary embolism, resection/replacement of abdominal aorta, respiratory failure, sepsis and stroke.
  • Mercy also received the 2012 Critical Care Excellence Award and the Stroke Care Excellence Award in addition to the “Excellence Awards” for achieving top five percent performance in three categories: patient safety, emergency medicine and maternity care.
  • Mercy Cancer Center was selected to participate in the National Community Cancer Centers Program (NCCCP) in 2010. Initially intended as a two-year pilot program, Mercy was one of just 30 hospitals across the country – and the only hospital in Iowa – to receive this NCCCP designation. Mercy was recently selected to continue participation in the program for an additional two years. 

2011

  • In July, U.S. News & World Report named Mercy the Best Hospital in the Des Moines metro area for 2011-12. The designation came as a result of Mercy’s being recognized among the nation's highest performing hospitals in the areas of cancer, gynecology and nephrology.
  • In August, Mercy's Variety Neonatal Intensive Care Unit (NICU) was awarded the 2011 Quality Improvement Award by Pediatrix Medical Group – an organization that employs neonatologists across the nation, including those at Mercy – for its dedication to premature and sick babies and its involvement in the 100,000 Babies Campaign (a three-year quality initiative that aims to improve the care provided to premature babies across the nation).
  • Mercy Family Medicine Center was recognized by the American Academy of Family Physicians (AAFP) for the successful completion of a Tobacco Cessation Office Champions pilot project. As one of only 50 family medicine clinics in the nation selected to participate in the study, Mercy Family Medicine Center spent the past year implementing a number of system changes to integrate tobacco cessation activities into daily office routines and assist patients quit smoking.
  • Mercy was named a Blue Distinction Center for Spine SurgerySM by Wellmark Blue Cross and Blue Shield for demonstrating excellent overall quality of care and patient results in spine surgery.
  • In July, Mercy was re-designated as a Bariatric Center of Excellence by OptumHealthSM for clinical outcomes, quality and compliance with nationally recognized guidelines.
  • In February, Mercy became one of only 200 hospitals nationwide and the only one in Iowa to be recognized by the International Board of Lactation Consultant Examiners as an International Board Certified Lactation Consultants (IBCLC) Care Award Hospital. Mercy received the award by demonstrating it hires International Board-certified lactation consultants and offers a dedicated lactation support program.
  • Mercy Clinics was approached by The Advisory Board Company to develop and market a physician office-based health coach (POHC) and medical home training program for heath systems across the country. The exclusive agreement recognizes Mercy Clinics for its innovative work with patients who have chronic diseases.
  • Mercy and Iowa Heart Center were selected to participate as one of just 40 sites in the country – and the only site in Iowa – in a clinical trial to evaluate a revolutionary treatment for severe aortic stenosis, a common type of heart disease. The study evaluates the Medtronic CoreValve System® as a non-surgical, minimally invasive treatment option for severe aortic stenosis patients who cannot undergo open-heart surgery.
  • Mercy was recognized for the excellent service physicians and staff provide in their Emergency Departments. Mercy's ED was recognized as performing in the nation's top 5 percent of hospitals with regard to providing care for 12 of the most common and life-threatening medical emergencies.
  • In April, Mercy Medical Center – West Lakes was recognized by HealthStream Research for demonstrating "Overall Emergency Department Satisfaction for a Medium-Sized Hospital (100-249 beds)." As a result, it received the organization's 2010 Excellence Through Insight Award.
  • Mercy Medical Center – Des Moines was recognized as a 2011 Gold Level Recipient of the American Heart Association’s Start! Fit-Friendly Companies Recognition program.
  • Recipient of the American College of Cardiology Foundation’s NCDR ACTION Registry–GWTG Gold Performance Achievement Award for 2011 – one of only 167 hospitals nationwide to do so.
  • Mercy was named a Blue Distinction Center for Cardiac Care by Wellmark Blue Cross and Blue Shield for demonstrating excellent overall quality of care of patient results in cardiac care.

2010

  • Mercy Medical Center – West Lakes became Iowa's only CIGNA Certified Hospital for Bariatric Surgery in November 2010 after being fully approved by the Surgical Review Corporation and meeting or exceeding a set of stringent guidelines related to patient safety and re-admission rates.
  • The National Cancer Institute (NCI), part of the National Institutes of Health, selected Mercy Cancer Center to join a national network of community cancer centers
    offering expanded research opportunities and state-of-the-art cancer care. As a result, Mercy is Iowa's only participating site in the NCI Community Cancer Centers Program (NCCCP).
  • For the 12th consecutive year, the National Research Corporation recognized Mercy as one of the nation’s top hospitals for quality and image with its 2010/11 Consumer Choice Award for the Des Moines metro area.
  • As central Iowa’s first and only Primary Stroke Center, Mercy was recertified by The Joint Commission, earning the hospital another Gold Seal of Approval™.
  • Mercy was named a “Gold Well Workplace Award” by the Wellness Council of America for the third consecutive year for its wide range of activities for employees designed to encourage healthier lifestyles.
  • Mercy was the only Des Moines hospital to receive the American Heart Association’s 2010 Mission: Lifeline Bronze Performance Achievement Award for its commitment to and success in implementing a higher standard of care for heart attack patients.
  • Mercy Medical Center – West Lakes became the first hospital in Iowa to receive LEED® (Leadership in Energy and Environmental Design) certification from the U.S.
    Green Building Council, endorsing it as it one of the nation’s higher performing, environmentally friendly facilities.
  • Mercy received United Healthcare’s highest recognition of “Three Stars and Higher Efficiency” for its excellence in cardiac specialty care for rhythm management, interventional cardiac care and cardiac surgery.
  • Mercy was granted accreditation by the Intersocietal Committee for Accreditation of Echocardiography Laboratories in the areas of adult stress and adult transthoracic echocardiography for its commitment to high quality testing for the diagnosis of heart disease.
  • Mercy was named one of the safest hospitals in the country by forbes.com, placing it among the top 5 percent of hospitals in the nation.
  • Mercy Cancer Center received three-year accreditation as a community hospital comprehensive cancer program by the Commission on Cancer (CoC) of the American
    College of Surgeons (ACoS).
  • The Des Moines branch of the NAACP honored Mercy with a Merit Employer of the Year Award for its demonstrated commitment to diversity.
  • Mercy was designated as a Blue Distinction Center for Knee and Hip Replacement by Wellmark Blue Cross and Blue Shield of Iowa.

2009

  • Mercy was recognized for the fourth time as one the nation’s Top 100 Hospitals® for cardiovascular care, according to a study by Thomson Reuters – a leading news and information company.
  • Data Advantage, LLC, named Mercy to the Top 100 Hospital: Best in Value Hospitals™ list, the first and only national study on U.S. hospitals and the value of care they provide.
  • Mercy’s bariatric surgery program was designated a Bariatric Surgery Center of Excellence by the American Society for Metabolic and Bariatric Surgery.
  • Mercy was among 121 hospitals nationwide selected to receive the American College of Cardiology Foundation’s 2009 NCDR® ACTION Registry® – GWTG™ (Get With
    The Guidelines) Gold Performance Achievement Award for its success in implementing a higher standard of care for patients with coronary artery disease.
  • Mercy Medical Center was re-verified as a Level II Trauma Center per the American College of Surgeons Committee on Trauma.

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