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Mercy Medical Center Des Moines wins Consumer Choice Award

Author: webmaster/Thursday, November 10, 2016/Categories: Home-About Mercy, Newsroom

DES MOINES, Iowa -- Mercy Medical Center - Des Moines was named a 2016/2017 Consumer Choice Award by National Research Corporation for the 18th consecutive year. The annual award identifies hospitals across the United States that health care consumers choose as having the highest quality and image.

"At Mercy, our commitment to providing patients with the best health care experience possible in their time of need is unwavering. We are proud to serve central Iowans and to earn this award based on our community’s feedback. It’s a tremendous honor,” said Bob Ritz, President of Mercy Medical Center-Des Moines.

This year marks the 20th anniversary of the Consumer Choice Award celebrating the power of a strong brand image in health care.

"For each of the past 20 years, winning hospitals have provided outstanding experiences that have transcended their four walls to build consumer preference, loyalty, and trust in their markets. We are honored to congratulate this year’s winners on a job well done," said Brian Wynne, Vice President of Business Development at National Research.

Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights survey, the largest online consumer health care survey in the country.

National Research surveys more than 300,000 households in the contiguous 48 states and the District of Columbia. Hospitals named by consumers are analyzed and ranked based on Core Based Statistical Areas defined by the U.S. Census Bureau, with winning facilities being ranked the highest.

A complete list of winners can be found at nationalresearch.com/ConsumerChoice.


About Mercy Medical Center – Des Moines

Mercy operates four not-for-profit Catholic hospital campuses, with a total of 875 beds, along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, Mercy Medical Center – Des Moines is the longest continually-operating hospital in Des Moines and is also one of the largest employers in the state – with about 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates.  Mercy Medical Center – Des Moines is a member of Mercy Health Network and is a part of Catholic Health Initiatives (CHI), a national nonprofit health organization with headquarters in Englewood, Colo.  The faith-based system operates in 18 states and includes 103 hospitals and multiple other facilities and services.

About National Research Corporation

For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders. National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management. For more information, call 800-388-4264, write to info@nationalresearch.com, or visit www.nationalresearch.com.

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