- Mission & Values
- Mercy Leadership Team
- Mercy Fact Sheet
- Mercy Medical Center - West Lakes
- Mercy Facilities
- Mercy Affiliate Hospitals
- Mercy Quality Data
- Mercy ACO
- Mercy Events
- Maps, Directions & Parking
- Classes, Screenings & Tours
- Mercy Foundation
- Social Media
Mercy has been cited for excellence by numerous organizations that monitor and report patient outcomes. Just a few of our recent awards and recognitions include:
- U.S. News and World Report named Mercy the Best Hospital in the Des Moines metro area. Mercy’s metro area “high performer” ranking is based on patient care in the specialties of Cancer, Gynecology and Nephrology.
- Mercy Cancer Center selected by the National Cancer Institute (NCI) as the only cancer center in Iowa to join a national network of comprehensive community cancer centers.
- Selected as one of just 40 cardiac centers in the nation to pilot the remarkable new technology for replacing heart valves using minimally invasive techniques.
- Named a Blue Distinction Center for Knee and Hip ReplacementSM – Wellmark Blue Cross and Blue Shield.
- Named a Blue Distinction Center for Spine Surgery from Wellmark Blue Cross Blue Shield.
- Reaccredited through Joint Commission as a Primary Stroke Center.
On a routine basis, Mercy Medical Center – Des Moines welcomes surveyors from organizations into our facilities to ensure we are consistently providing the best possible experience and outcomes for our patients. One of those organizations is the State of Iowa Department of Inspections and Appeals (DIA). The DIA and other regulatory agencies routinely work with hospitals to ensure all Iowans receive the highest quality, safest patient care. A rigorous review process is mutually beneficial and also affirms the quality of our care, which is always our top priority.
With nearly 1.6 million square feet of facility and more than 1.5 million patient encounters annually, Mercy’s quality record is a source of pride. While Mercy provides care for 1 of 10 Iowans, the organization generates less than 5% of patient complaints to DIA. We are very pleased that all of these in recent years have been unsubstantiated.
Mercy Medical Center – Des Moines received confirmation from the Iowa Department of Inspections & Appeals that issues raised in a May survey have been corrected.