Patient Satisfaction Data
Mercy is proud to be participating in the first ever, nationally standardized patient satisfaction survey known as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems). The HCAHPS survey is a behavior-based measurement of patients’ experiences and provider behaviors.
HCAHPS survey results posted on the Hospital Quality Alliance’s Hospital Compare Web site will represent data collected between
July 2007 through June 2008. The data shown below is Mercy’s most current data, which was collected between October 2007 and September 2008.
Patient experience-adult inpatient
Click any of the measures below to see a detailed graph of performance over time.
|