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Behavioral Health Services

Mercy Franklin FacilityCompassionate care for people experiencing or coping with a mental illness or addiction is just a phone call away at Mercy Behavioral Services. A call to the Mercy Behavioral Services Help Center provides access to our comprehensive array of behavioral and addiction services. In most cases, our skilled behavioral health professionals can provide same-day assessment to quickly match patients with the services and help they need.

Mercy Behavioral Health provides hope and help for mental health illness and substance abuse problems. Our mental health and substance abuse programs are available to help all ages. The center’s professional staff provides understanding, compassion and complete confidentiality in working with patients and their families.

At Mercy Behavioral Health, each mental health program patient is assigned a case manager who will assist in coordinating their care including effective follow-up care and discharge planning.

We recognize the important role that families play in the effective treatment of their significant person. Families are encouraged to be involved as much as possible.

Mercy Behavioral Health offers the following services 24 hours a day:

  • Urgent/emergent assessments
  • Crisis management
  • Referrals
  • Substance abuse information and referral

The Help Center provides information about:

  • Children and Adolescent Services
  • Adult and Geriatric Services
  • Mental Health Education


QUICK INFO

Behavioral Health Services           View Map
Mercy Franklin Center
1818 48th Street
Des Moines, IA 50310
(515) 271-6000

Help Center: (515) 271-6111
Toll Free: (866) 595-4959