Mercy Clinical Laboratory’s goal is to provide quality care for you and your family. We offer convenient access to patient service center. MCL accepts most insurance plans. We deliver your results to your provider accurately and quickly.
If you have any questions, our Client Services are available 24 hours a day, seven days a week at (515) 247-4471 or 877-263-1622.
Patient Service Centers
Appointments are not necessary.
Mercy Clinical Laboratory – Medical Plaza
411 Laurel St., Suite A265, Des Moines, Iowa
Hours: 6 a.m. to 5 p.m., Monday - Friday
Phone: (515) 643-8924
Fax: (515) 643-8239
Parking is available in the East Ramp, Green Level
Mercy Clinical Laboratory – West
1601 NW 114th St., Suite 134, Clive, Iowa
Hours: 7 a.m. to 5 p.m., Monday - Friday
Phone: (515) 222-7500
Fax: (515) 222-7510
Parking is available in the east lot
Mercy Clinical Laboratory – North
800 E. First St., Suite 1400, Ankeny, Iowa
Hours: 7 a.m. to noon and 1 to 4 p.m., Monday - Friday; closed noon to 1 p.m.
Phone: (515) 643-7710
Fax: (515) 643-8176
Patient Service Center Satisfaction Survey
Please give us feedback from your visit to one of our patient service centers: ACCESS SURVEY
If your laboratory test requires you to fast, please follow these instructions:
- Do not eat or drink anything (other than water) for 10-12 hours prior to collection.
- Water and normal medications are recommended (it will not affect the test results).
To make the collection and testing process as easy as possible for our clients, MCL provides the following brochures and forms for use. For printed copies, please contact MCL Client Services at (515) 247-4439. Click here to access PDFs of MCL's collection brochures.
What to Bring
To accelerate your visit, please bring the following:
- Your insurance card
- The laboratory order from your provider (if not already faxed in from the office)
- Photo ID
Your Lab Results
Everything we do at Mercy Clinical Laboratory is done to ensure quality care for you and accurate results for your care. If you have any questions regarding your results, we encourage you to talk directly with you ordering provider. They will be able to best interpret the results while considering your medical history, provider examination, and other test results.
Mercy Clinical Laboratory we do our best to provide accurate and timely billing services. For any questions about billing, you may contact Patient Accounts at (515) 247-4199.