Our emergency medical helicopter service, Mercy One, is one of the premier air ambulance services in Iowa. With three helicopters in service between Des Moines, Knoxville and Clarinda, Mercy One is able to reach any destination in Iowa within an hour, bringing expert care to critically ill and injured patients.
The Mercy One team consists of registered nurses and paramedics experienced in trauma, cardiac and critical care. A specialized neonatal team transport is also available when needed. Mercy One has 43 dedicated full and part-time staff among the three locations.
The Mercy One pilots are trained to fly in less-than-ideal conditions and use night vision goggles to navigate in the darkness. Mercy One's Bell 429 helicopter in Des Moines is the only Iowa air ambulance approved by the FAA for use of Wide Area Augmentation System, or WAAS. This allows the helicopter to fly when the cloud ceiling is 500 feet and visibility is 3/4 mile. Mercy has worked with four other sites to allow the helicopter to land using WAAS. Those sites include: Clarke County Hospital in Osceola, Monroe County Hospital in Albia, Mercy Medical Center in Centerville and a special landing zone in Stuart.