We request that you make an appointment before you come to the clinic. We will schedule non-emergency appointments with the physician of your choice. However, if your physician is unavailable, another physician on their team will be happy to see you in case of sudden illness.
Please ask the receptionist or nurse which team you are on so you can reference that when making appointments.
A unique service to our established patients is a limited number of acute appointments for routine illnesses such as sore throat, cough, cold, vomiting, etc. Please call the clinic ahead of time and speak with the appointment clerk about the work-in clinic appointments available—(515) 643-4610.
If you are late to an appointment, we will ask that you reschedule for another time or, if there is space available, we will work you in with another physician as his or her schedule permits. Please make every effort to arrive on time for your appointment or you may not be seen.