About Mercy

Billing Statements

Preferred Medical Deposit (PMD) is an extension of the business office for Mercy Medical Center and has been contracted to manage the patient responsibility portion of your bill. PMD is not a collection agency and your account is not in default. Payment in full is expected upon receipt unless other acceptable arrangements are made.

In some cases, you will receive multiple statements for a single date of service. For instance, Mercy has found that many insurance companies require specific billing information in order to process the claims to the carriers’ requirements.

Also, some Mercy departments issue separate billing statements. Examples of this would be radiology physician professional fees, emergency medicine physician fees and Mercy Clinical Lab (MCL).

Payment options

Payment can be made by check, money order or credit card.

Online payment is also available through Payment Center Online. This service, provided by PMD gives you round-the-clock access to your billing information.

To pay your bill online, you will  need your PC#, social security number and the last four digits of your phone number. The PC# is found on your billing statement and is highlighted in yellow in the sample statement below.

For more information about online bill pay, call PMD at (515) 276-8645 or

email inquiry@pmdinc.cc.


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(515) 247-3121
1111 6th Avenue
Des Moines, Iowa 50314

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