For Patients

Our dedicated team of health care professionals is committed to providing you with the highest quality of care available and to make your stay with us as comfortable as possible.

Read about our services in the Patient Amenities Guide. If you have questions, call our information desk at (515) 247-3121.

For Visitors

Friends and family may contact their loved ones by calling the Mercy switchboard. The switchboard will then transfer you to their private room. You must have the patient's first and last name. The switchboard will not release private room numbers or telephone numbers.

(515) 247-3121

Mercy MedCard Download

Take an active role in your medication safety - Download a Mercy MedCard

You deserve the highest quality care from your health care providers. In order to provide the care you expect and deserve, health care providers need the most recent and accurate information about your medications and your medical history. Without this communication, there is increased risk for medication errors and side effects.

Know how to use your medications safely.
Don’t be afraid to ask questions about your medications.
Knowledge is power! Educate yourself and inform your family of your medical information in case of emergencies.
Download a MedCard (PDF)* and write down your most current information. Carry it with you at all times. Disponible en español (PDF)*.

* PDF documents require Adobe Reader.

Emergency Treatment Authorization for Minors

In the event that you are not with your child when an emergency situation occurs, you should know that your child cannot receive treatment without your written consent. To insure immediate medical attention for your child in your absence, complete this form and leave it with your child's caregiver.

Emergency Treatment Authorization Form for Minors (PDF)*

For Patients

For Visitors

(515) 247-3121

Mercy MedCard Download

Take an active role in your medication safety - Download a Mercy MedCard

Emergency Treatment Authorization for Minors

Emergency Treatment Authorization for Minors

Patient Services