For Patients

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• Maps, Directions and Parking
• Find a Physician
• Mercy Services
• Inpatient information
• Outpatient information
• Estimated charges for hospital services
• Classes, screenings and tours
• Iowa e-HEALTH— Iowa Electronic Health Information Exchange

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Mercy Patient Handbook

The Mercy Patient Handbook is offered to all patients at Mercy Medical Center -Des Moines and Mercy Medical Center - West Lakes.

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Take an active role in your medication safety - Download a Mercy MedCard

You deserve the highest quality care from your health care providers. In order to provide the care you expect and deserve, health care providers
need the most recent and accurate information about your medications and your medical history. Without this communication, there is increased risk for medication errors and side effects.

• Know how to use your medications
  safely.
• Don’t be afraid to ask questions
  about your medications.
• Knowledge is power! Educate yourself and inform your family of your medical information
  in case of emergencies.
• Download a MedCard (PDF)* and write down your most current information. Carry it with you at all times. Disponible en español (PDF)*.

Related Information

Emergency Treatment Authorization for Minors

In the event that you are not with your child when an emergency situation occurs, you should know that your child cannot receive treatment without your written consent. To insure immediate medical attention for your child in your absence, complete this form and leave it with your child's caregiver.

• Emergency Treatment Authorization Form for Minors (PDF)*