About Mercy

Patient Rights and Responsibilities

Patients have both rights and responsibilities when it comes to their health and the health care services they receive. By highlighting these lists of rights and responsibilities, we hope to strengthen your confidence by assuring you that Mercy is fair and responsive to patients’ needs, provides patients with credible and effective mechanisms to address their concerns and encourages patients to take an active role in improving and assuring their health.

These lists also underscore the importance of a strong relationship between patients and health care professionals and help to reaffirm the critical role that patients play in safeguarding their own health.

(515) 247-3121
1111 6th Avenue
Des Moines, Iowa 50314

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