About Mercy

Physician Services

Apart from your hospital statements, Mercy Physician Services will be billed on a single statement for all members of your family for which the guarantor is responsible for payments

Any balance pending with your insurance carrier will not be represented on the billing statement. You will receive a statement should there be a patient responsibility balance once your insurance company has processed the claim. Statements are mailed every 30 days.

If you are unable to pay the balance in full, please call the customer service number to set up a reasonable payment arrangement. If payments are not received, your account may be forwarded to a collection agency.

(515) 247-3121
1111 6th Avenue
Des Moines, Iowa 50314

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