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Financial Arrangements

No Insurance


Mercy Medical Center has trained financial counselors available to discuss your individual needs.

If you do not have insurance or will have difficulty in paying your portion of the bill, the counselors can assist you with your needs in making payment arrangements, reviewing for Mercy’s Financial Assistance program or, in case of hospital admission, referral for public assistance or referral to another facility.

Regardless, patients will receive necessary medical care and the care will never be based on the patient’s ability to pay.

 

QUICK INFO

Mercy Medical Center

  • Admitting? (515) 247-4444
  • Billing Questions? Call Customer Services at 515-643-8200
  • Payment Arrangements? Call Financial Counseling at 515-247-3174
  • Patient Care Questions or Concerns? Call the Patient Care Advocate at 515-643-2861
  • Medical Records? Call Medical Records Release of Information at 515-247-4147

Mercy Clinics

  • Billing Questions? Call Customer Service at 515-643-8200
  • Payment Arrangements? Call Clinic Financial Counseling at 515-643-2519
  • Patient Care Questions or Concerns? Call the clinic you visited
  • Medical Records? Call the clinic you visited
  • For a list of all clinics and phone numbers, click here