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Fee Reductions

Proof of Coverage   |   Pre-Certification   |   Non-Covered Services   |   Medicare   |   Medicaid   |   Third-Party Liability   |   Fee Reductions   |   Claim Payment


Our fees are accepted by most insurance plans as “usual, customary and reasonable.” We do not make UCR reductions unless we have a contractual arrangement with your insurance company.


QUICK INFO

Mercy Medical Center

  • Billing Questions? Call Customer Services at 515-643-8200
  • Payment Arrangements? Call Financial Counseling at 515-247-3174
  • Patient Care Questions or Concerns? Call the Patient Care Advocate at 515-643-2861
  • Medical Records? Call Medical Records Release of Information at 515-247-4147

Mercy Clinics

  • Billing Questions? Call Customer Service at 515-643-8200
  • Payment Arrangements? Call Clinic Financial Counseling at 515-643-2519
  • Patient Care Questions or Concerns? Call the clinic you visited
  • Medical Records? Call the clinic you visited
  • For a list of all clinics and phone numbers, click here