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Medicaid

Proof of Coverage   |   Pre-Certification   |   Non-Covered Services   |   Medicare   |   Medicaid   |   Third-Party Liability   |   Fee Reductions   |   Claim Payment


We require all Medicaid patients to present a current eligibility card at the time of registration. Without verification of your coverage, you will be responsible for your account.

We will bill your account to Medicaid when all necessary information has been provided. You are responsible for non-covered portions and spend-down requirements associated with your individual coverage.


QUICK INFO

Mercy Medical Center

  • Billing Questions? Call Customer Services at 515-643-8200
  • Payment Arrangements? Call Financial Counseling at 515-247-3174
  • Patient Care Questions or Concerns? Call the Patient Care Advocate at 515-643-2861
  • Medical Records? Call Medical Records Release of Information at 515-247-4147

Mercy Clinics

  • Billing Questions? Call Customer Service at 515-643-8200
  • Payment Arrangements? Call Clinic Financial Counseling at 515-643-2519
  • Patient Care Questions or Concerns? Call the clinic you visited
  • Medical Records? Call the clinic you visited
  • For a list of all clinics and phone numbers, click here