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Medicare

Proof of Coverage   |   Pre-Certification   |   Non-Covered Services   |   Medicare   |   Medicaid   |   Third-Party Liability   |   Fee Reductions   |   Claim Payment


During registration, Medicare recipients will receive a form entitled “An Important Message from Medicare.” This form provides important information and telephone numbers that may be needed by our Medicare patients.

Mercy will bill Medicare on your behalf for services rendered. You are always responsible for any applicable deductibles, co-payments, or other amounts not paid by Medicare.

For your convenience, we will also bill your supplemental carrier for any balances following Medicare’s payment.


QUICK INFO

Mercy Medical Center

  • Billing Questions? Call Customer Services at 515-643-8200
  • Payment Arrangements? Call Financial Counseling at 515-247-3174
  • Patient Care Questions or Concerns? Call the Patient Care Advocate at 515-643-2861
  • Medical Records? Call Medical Records Release of Information at 515-247-4147

Mercy Clinics

  • Billing Questions? Call Customer Service at 515-643-8200
  • Payment Arrangements? Call Clinic Financial Counseling at 515-643-2519
  • Patient Care Questions or Concerns? Call the clinic you visited
  • Medical Records? Call the clinic you visited
  • For a list of all clinics and phone numbers, click here