Mercy: Excellence. Every Day in Every Way.

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Paying for Services

Mercy requests the patient portion of charges be paid at time of registration. The amount you pay varies depending on your insurance coverage. Most policies require patients to pay a deductible and a percentage of the remaining cost of services (co-payments).

Mercy will make every attempt to verify your insurance benefits prior to service. If at all possible, we will inform you of the approximate amount you will owe and arrange for payment.

If payment at the time of service is not possible, Mercy will perform services that are indicated to be medically necessary.

Mercy accepts personal checks, cash, Master Card, Visa and Discover.


QUICK INFO

Mercy Medical Center

  • Admitting? (515) 247-4444
  • Billing Questions? Call Customer Services at 515-643-8200
  • Payment Arrangements? Call Financial Counseling at 515-247-3174
  • Patient Care Questions or Concerns? Call the Patient Care Advocate at 515-643-2861
  • Medical Records? Call Medical Records Release of Information at 515-247-4147

Mercy Clinics

  • Billing Questions? Call Customer Service at 515-643-8200
  • Payment Arrangements? Call Clinic Financial Counseling at 515-643-2519
  • Patient Care Questions or Concerns? Call the clinic you visited
  • Medical Records? Call the clinic you visited
  • List of all clinics and phone numbers