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Billing Statements

Hospital Services   |   Physician Services   |   Account Follow-up


In some cases, the guarantor will receive multiple statements for a single date of service. For instance, Mercy has found that many insurance companies require specific billing information in order to process the claims to the carriers’ requirements.

Also, some Mercy departments issue separate billing statements. Examples of this would be radiology physician professional fees, emergency medicine physician fees and Mercy Clinical Lab (MCL).

QUICK INFO

Mercy Medical Center

  • Admitting? (515) 247-4444
  • Billing Questions? Call Customer Services at 515-643-8200
  • Payment Arrangements? Call Financial Counseling at 515-247-3174
  • Patient Care Questions or Concerns? Call the Patient Care Advocate at 515-643-2861
  • Medical Records? Call Medical Records Release of Information at 515-247-4147

Mercy Clinics

  • Billing Questions? Call Customer Service at 515-643-8200
  • Payment Arrangements? Call Clinic Financial Counseling at 515-643-2519
  • Patient Care Questions or Concerns? Call the clinic you visited
  • Medical Records? Call the clinic you visited
  • For a list of all clinics and phone numbers, click here