Mercy: Excellence. Every Day in Every Way.  
 
ADVANCED SEARCH

  • For Patients
  • For Visitors
  • Mercy Services
  • Health Questions?
  • Higher Education
  • For Physicians

Third-Party Liability

Proof of Coverage   |   Pre-Certification   |   Non-Covered Services   |   Medicare   |   Medicaid   |   Third-Party Liability   |   Fee Reductions   |   Claim Payment


If you have been injured in some manner, whether through an automobile accident, fall, etc., Mercy will bill your health insurance first, then the liability carrier you specify for any deductible or co-payments your health insurance did not pay.

Although another party may have some legal responsibility for your injuries, this matter is between you, your attorney and the party responsible for the injury.

If you are a Medicare or Medicaid recipient, health care laws require that we bill the liability carrier first, then Medicare or Medicaid.

QUICK INFO

Mercy Medical Center

  • Billing Questions? Call Customer Services at 515-643-8200
  • Payment Arrangements? Call Financial Counseling at 515-247-3174
  • Patient Care Questions or Concerns? Call the Patient Care Advocate at 515-643-2861
  • Medical Records? Call Medical Records Release of Information at 515-247-4147

Mercy Clinics

  • Billing Questions? Call Customer Service at 515-643-8200
  • Payment Arrangements? Call Clinic Financial Counseling at 515-643-2519
  • Patient Care Questions or Concerns? Call the clinic you visited
  • Medical Records? Call the clinic you visited
  • For a list of all clinics and phone numbers, click here