Mercy’s Social Services staff assists patients, families and other support persons in meeting needs they may experience as a result of illness or injury. These include services that will assist in your transition from Mercy Medical Center to your home or another facility. Social workers are available seven days a week and there is no charge for their services.

Common services include:

• Assisting with adjustment to illness and loss
  
• Providing information about community resources and your options
  
• Arranging for in-home services like home health care, home-delivered meals and necessary medical equipment
  
• Assisting with skilled nursing or long-term care placement decisions
  
• Addressing insurance coverage and benefits
  
• Addressing financial concerns
  
• Answering questions in regard to Medicare, Medicaid and other government programs
  
• Assisting with legal issues, such as Durable Power of Attorney for Health Care or Guardianship
  
• Providing support and guidance in crisis situations