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Mercy

Patient Resources

Locations and Appointments

Mercy Gastroenterology Clinic offers appointments at four convenient locations in central Iowa. To schedule an appointment in Ankeny, Clive (main office), East Des Moines (Pleasant Hill) or Indianola, please call (515) 222-7600.

Phone Triage

The Mercy Gastroenterology Clinic has nurses specifically available to answer patient questions regarding illness, medications and test results. If you have a question, please call (515) 222-7600 and select option 3. 

Medication Refills

Established patients in need of a prescription refill should contact their local pharmacy first, and if needed, they will contact our office to verify the prescription information. Ongoing prescriptions are available as needed for patients who are seen on an annual basis.

Fees, Insurance and Payment

Fees for office visits vary, depending on the scope of care and the time required for evaluation and treatment. 

Mercy Gastroenterology Clinic accepts most insurance plans. Please refer to your insurance provider directory for a complete list of participating physicians and verify that your insurance plan is accepted when calling to schedule an appointment. If your insurance is a co-payment plan or it is one in which our clinic does not participate, we ask that you pay at the time of service. If your insurance plan requires you to have a referral, please obtain this referral from your primary care physician prior to your scheduled appointment.

If you have questions about your bill, please contact a patient account representative at (515) 643-2519.

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