About Mercy

Gift Shops

Mercy Gift House & Flowers' staff and volunteers can assemble and deliver a gift to Mercy patients. The Mercy Gift Shops are sponsored by the Mercy Auxiliary of Central Iowa.

Mercy Medical Center Store Hours

Located near the main north entrance |  Phone: (515) 247-3084

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday: 9 a.m. - 5 p.m.
  • Sunday: Noon - 4 p.m.
  • Closed on major holidays

West Lakes Store Hours

Located on Level 2 near main north entrance   Phone: (515) 358-8070

  • Monday - Friday: 7:30 a.m. - 3:30 p.m.
  • Saturday: 10 a.m. - 2 p.m.
  • Closed on Sundays and major holidays


The Gift House & Flowers offers a variety of gifts, fresh flowers, plants, greeting cards, magazines, toiletries, sundries and more. Located in Mercy’s Main Lobby, the shop is staffed by employees and volunteers who can assemble and deliver a gift to any Mercy patient. Or, if you choose, you may purchase one of our pre-packaged selections as a simple way to show you care.

All items may not be available exactly as pictured due to seasonal items and floral selections available from vendors. We promise to duplicate items to the best of our ability.

When shopping for patients, keep in mind that Mercy's intensive care units (including NICU, PICU, and surgical and cardiac intensive care units) do not permit plants or flowers in patient rooms. Call the main gift shop number and one of our staff will be happy to assist you in finding an alternative gift for intensive care patients. **Please note, we are unable to apply Mercy Auxiliary membership discounts to online store purchases at this time.

Please call the Gift Shop at (515) 247-3084 with any questions or specific requests.

A $1 delivery fee will be added to all online purchases. Mercy Gift House & Flowers is a non-profit organization; therefore, no sales tax is added to your order. Orders received after 1 p.m. will be delivered the following weekday.

Mercy Gift House & Flowers accepts cash, check, VISA, MasterCard and Discover.

Shop Mercy GiftHouse and Flowers Online - button 

eCard Services

You can create and send a free electronic greeting card to a Mercy patient to brighten his or her day. To select an e-Card, click here.

(515) 247-3121
1111 6th Avenue
Des Moines, Iowa 50314

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