DWEB-CMS2B

Language Assistance

 

 

Mercy Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.   Mercy Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Mercy Medical Center:

If you need these services, contact Language Assistance Services at 515-247-8255.

If you believe that Mercy Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the Civil Rights Coordinator, at 1111 6th Avenue, Des Moines, Iowa, 50314, 515-643-2206.

You can file a grievance in person or by mail, fax, or email.  If you need help filing a grievance, the Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint portal, available at:  https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:  U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019, 800-537-7697 (TDD)

Complaint forms are available at:   http://www.hhs.gov/ocr/office/file/index.html

  • Provides free aids and services to people with disabilities to communicate effectively with us such as:
    • Qualified sign language interpreters
    • Written information in large formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as
    • Qualified interpreters
    • Information written in other languages
 

English
ATTENTION:

If you speak English, language assistance services, free of charge, are available to you. Call 515-247-8255.

Spanish
ATENCIÓN:

Si habla español, tiene un su disposición servicios gratuitos de asistencia de idiomas. Llame al 515-247-8255.

Bosnian
Pažnja:

Ako govorite engleski, usluge pomoći jezika, bez naknade, na raspolaganju su vam. Poziv 515-247-8255.

Nepali
नेपाली
ध्यान ददन ु ोस:् तपार्इलं े नेपाली बोल्न ु ुन्छ भने तपार्इंको ननम्तत भाषा स ायता सेवा रू ननिःशुल्क रूपमा उपलब्ध छ । फोन गनु ु ोस ् 515-247-8255 ।

Vietnamese
CHÚ Ý:

Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 515-247-8255.

Arabic

Somali
FIIRO GAAR AH:
Hadii aad ku hadasho Somali, kaalmo luuqadeed oo bilaa lacaga ah, ayaa kuu diyaar ah. La Hadal 515-247-8255.

Kunama
ABBAREDA:
Kunama gunununa nishaya kosima jambinummabbu totogeda shon nitena. Telefona numurata 515-247-8255 kiya.

Laotian
ພາສາລາວ
ໝາຍເຫດ: ຖ້າທ່ານເວ ົ້າພາສາລາວ, ທ່ານສາມາດໃຊ້ການບໍລິການຊ່ວຍ ເຫ ຼືອດ້ານພາສາໂດຍບໍ່ເສຍຄ່າໄດ້. ໂທຫາ 515-247-8255.

Karen

Burmese

Swahili
MUHIMU:
Ikiwa unazungumza Kiswahili, huduma za usaidizi wa lugha zinapatikana kwako bila malipo. Piga simu kwa 515-247-8255.

Nuer

Chinese
注意:
如果您说中文,您可使用免费的语言援助服务。请拨打 515-247-8255。

French
ATTENTION:

Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 515-247-8255.

German
ACHTUNG:

Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 515-247-8255.

(515) 247-3121
1111 6th Avenue
Des Moines, Iowa 50314

Copyright ©2017 Mercy Medical Center. All Rights Reserved