MercyOne Home Care

MercyOne’s commitment to your health and well-being doesn’t end when you leave the hospital or doctor’s office.

There are times when you may need health care in the comfort of your own home, and MercyOne is proud to bring high quality, compassionate care home to you through our specialized services, offering home care, hospice care, home respiratory care and home infusion therapy.  Our staff of dedicated professionals serve patients of all ages – including those who are temporarily disabled, are acutely ill or who require long-term care.

All MercyOne Home Care programs are accredited by the Accreditation Commission for Health Care (ACHC), and the majority of services are covered by Medicare, Medicaid and/or private health insurance. Coverage is always explained prior to providing care.

MercyOne Home Health Care offers several comprehensive programs:

  • Home care for individuals who are ill but do not require hospitalization
  • Hospice care for the terminally ill, in home or through our hospice house
  • Home Infusion care for patients requiring intravenous therapy
  • Home Respiratory Care for patients with sleep apnea or need of oxygen therapy (CPAP supplies)

Insurance
The majority of our home-care services are covered by insurance, Medicare or Medicaid. Before we begin caring for you, we’ll discuss your coverage with you and any expenses you might incur. That way, you’ll know in advance exactly what to expect.

Home Care


515-643-8383


MercyOne’s Home Care staff provides medical and home care assistance with the same level of expertise and attention that you would receive at the hospital or clinic.

Our team will work with you and your physician to develop an individualized, multi-disciplinary plan of care that may include nursing care, physical therapy, speech/language pathology, occupational therapy, social services and home health aides.

MercyOne also offers specialized chronic disease management programs, rehabilitation services, wound/ostomy care and pain services to patients who live in the following Iowa counties:  Polk, Dallas, Warren, Jasper, Madison, Marion, Marshall, Story, Wapello, Appanoose, Lucas and Monroe.

Additional services and program offered through MercyOne Home Care:

  • Medication Education
  • Wound and Ostomy Care Management
  • Chronic Disease Management: Heart Failure, Diabetes, COPD
  • IV Infusion
    • Tube-feeding, TPN, Vascular Access Management
    • Antibiotics
  • Lasix/Bumex

 

Home care nurse coordinators are available by telephone or appointment to answer any questions you may have about how our program can help you or your family member. After all, there’s no place like home.

MercyOne Des Moines Home Care 

500 SW 7th Street, Suite 104
Des Moines, IA 50309
515-643-8383

Hours:  Monday-Friday: 8:00am - 5:00pm,  24 hour emergency service available

 

Hospice Care


515-643-8400  Hospice Care | 515-643-6150  Hospice House


MercyOne Hospice offers comfort, dignity and quality care to individuals and families facing life-limiting illnesses. We offer many specialized services designed to improve the quality of life for our patients as well as ease the challenge of caring for loved ones wherever they call home.

Our coordinated plan for care can help control pain through medication and non-drug treatments, manage symptoms, and ensue that medications, medical supplies, and medical equipment related to the specific needs of each patient are available and seamlessly coordinated.  While your physician will still be in charge of your care, hospice can reduce the need for hospitalization and doctor’s office visits.

Our services also provide relief to caregivers who may need a break or brief time away from their loved one through what is called respite care. Our team will be there to offer emotional support and provide a multitude of resources to assist the patient and family members in coping with the illness and the physical and psychological demands that caregivers often experience. 

Hospice care is provided at home as well as in assisted living, nursing facilities, or in our inpatient hospice residence. MercyOne Johnston Hospice House is a beautiful 12-room facility offering a home-like atmosphere for patients and their families. Quiet, secure and comfortable surroundings make MercyOne Johnston Hospice House the next best thing to home for patients and families facing life-limiting illness. Tours are available by appointment. Take virtual tour of the Hospice House.

Learn more about our Hospice Care services through MercyOne Des Moines Hospice Care and MercyOne Johnston Hospice House.

Home Infusion


515-331-8947


Your physician tells you that you can go home from the hospital as long as you can receive I.V. therapy. Which home-care agency should you call?

The answer is MercyOne Home Infusion. Our knowledgeable infusion-care staff follows the strictest nursing and pharmaceutical standards while treating you with the greatest respect and compassion. You’ll receive expert care at the lowest-possible cost. MercyOne Home Infusion is proud to serve all 99 counties through the state of Iowa.

Your good health is our goal. Before making a recommendation, our infusion coordinator or pharmacist can speak with your doctor to determine whether your treatment plan can be successfully accomplished in your home.

Your infusion-care staff will:

  • Thoroughly train you or your designated caregiver, with step-by-step instruction, about the use of infusion equipment and supplies
  • Be present at each infusion until you or your caregiver can properly and safely administer therapy
  • Regularly assess and monitor your response to therapy by obtaining laboratory samples ordered by your physician
  • Recommend the appropriate infusion pump for your therapy

Most home infusions involve one or more of these:

  • Antibiotics
  • Analgesia (pain control)
  • Chemotherapy
  • Nutrition
  • Hydration
  • Cardiac medication

MercyOne Des Moines Home Infusion 

2853 99th Street
Urbandale, IA 50322
515-331-8947

Hours: Monday-Friday: 8 a.m. - 6 p.m., 24 hour emergency service available

 

Home Respiratory Care


515-282-6902 | CPAP Supplies


MercyOne Home Respiratory Care provides the latest in medical equipment and supplies for your home.

We are staffed by experts in the installation and operation of home medical equipment. Before leaving your home, we make sure you are comfortable using and maintaining the supplies that were ordered.

MercyOne’s licensed home respiratory therapists work closely with your physician and other health professionals to bring you superior, efficient care in the comfort of your home. In the event of an emergent situation, qualified professional care is available day or night. MercyOne Home Respiratory Care serves a 14-county area surrounding Des Moines and delivery is always free.

In addition to respiratory-therapy equipment installed by professional therapists, we stock the latest in medical equipment and supplies for the home including:

  • Oxygen
  • CPAP/BiPAP
  • Hospital Beds
  • Wheelchairs
  • Walkers and Cane
  • Commodes and bathroom safety supplies
  • Enteral pumps, food and supplies
  • Phototherapy lights for newborns
  • Apnea monitors
  • Patient Lifts

MercyOne Des Moines Home Respiratory Care

601 SW 9th Street
Des Moines, IA 50309
515-282-6902

Hours:  Monday-Friday: 8:30am - 5:00pm,  24 hour emergency service available